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Health Sync Omnichannel

Telemedicine suite optimizing patient-doctor workflows for elite clinics.

Client

Sante Healthcare

Duration

5 Months

Role

Senior Frontend Engineer

Category

Health & Wellness

The Challenge

Clinics were losing 15% of their monthly appointments due to friction in the scheduling and video-consultation flow. Doctors felt overwhelmed by the administrative overhead of switching between medical records and communication tools during sessions.

The Solution

We architected a unified telemedicine portal that embeds patient EHR (Electronic Health Records) directly into the video interface. We utilized WebRTC for secure, high-definition video calls and implemented an AI-driven scheduling assistant that predicts patient cancellations. The entire UI was built following strict WCAG 2.1 accessibility guidelines for inclusive healthcare access.

Architectural Stack

WebRTC
React Query
Zustand
Shadcn UI

Measurable Results

  • checkDecreased appointment 'no-show' rates by 40% through smart notifications
  • checkIncreased doctor efficiency by 25% via unified records interface
  • checkDelivered a HIPAA-compliant communication layer with zero security breaches

Visual Showcase

Health Sync Omnichannel screen 1
Health Sync Omnichannel screen 2
Health Sync Omnichannel screen 3

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